Thalamus AI Cloud
Your own Thalamus SRE instance, provisioned into the cloud and region you choose. This documentation covers running it — signing up, onboarding services, managing your team, and understanding what you are billed for.
Quickstart
Account to running instance, with what each step actually does.
Onboarding services
What counts as a service, and how to bring the first one under watch.
Billing
How tiers work, and what a true-up at renewal means.
How an instance is provisioned
Provisioning runs deployment packs that already exist and are tested against live accounts. Nothing is assembled on the day.
| Step | What happens | If it fails |
|---|---|---|
| Preflight | Checks credentials, quotas and that the name is free | Nothing has been created; fix and retry |
| Deploy | Creates the infrastructure in your region | Rolled back, so a retry starts clean |
| Migrate | Prepares the database and applies hardened defaults | Rolled back |
| Verify | Confirms the instance answers and records its address | Reported, and we are notified |
You can watch the steps in the console, and we email you when the instance is ready. Provisioning usually takes a few minutes.
Two things worth reading before you start
Data and tenancy explains exactly where your data lives and what "shared infrastructure" means — worth reading before a security review asks. Billing explains why crossing a tier mid-term does not produce a surprise invoice.
Getting help
Support is at support@thalamusaicloud.com, or 678-430-1550. If an instance is not behaving, the troubleshooting guide covers what we would ask first.